A world class course
"Outstanding.
Invaluable. Practical"
Our clients' choice of words - not
ours.
Scotwork delivers its world-class
training and consulting services from offices in 31different
countries located around the world. We can provide training in over
17 different languages worldwide.
People can be taught about a process by reading about it or by
being told about it; "ability" can only be improved through
practice. The approach used by Scotwork on our
Negotiating Skills Training courses is to allow
participants to demonstrate their existing levels of ability and
then to coach them by reinforcing the good behaviours and
eliminating the bad.
We give participants a framework for all types of negotiations -
a map of the negotiating landscape, and then
furnish them with relevant key skills, tips, techniques and
behaviours that allow them to navigate that map, with greater
fluency and ability.
To do this we typically engage in classroom learning type
techniques for only 15-20% of the time we are in session. The
remaining 80-85% of the time is spent in practice or mock
negotiations. We have developed a library of cases which will
highlight the most common forms of negotiation
conflict and engage participants by asking them to
negotiate in real time whilst they are filmed, allowing the
tutorial team to give insight into alternative options and
strategies. The experienced tutors are then able
to apply this learning to the real life issues that the
participants face.
For any improvement to be long-lasting, one of the measures of
success must be people's ability to apply the techniques
successfully back in the workplace. Our research shows that not
only do the participants apply the techniques, but because they
produce results, they keep on using them. In a
survey of the participants' line managers conducted 6 months after
the course, 50% of respondents said that the benefits gained from
attending the workshop were still increasing. Click the download
button below to read our brochure.
We also recognise that for learning to be effective it has to be
memorable, immediately applicable and entertaining. We achieve this
through the combined use of an easily remembered map of the
process, strong visual imagery and anecdotes, and
extensive use of video recording and replay.
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